The TrustMark quality mark has been relaunched as a mark of reputability for tradesmen. The government announced the Trustmark’s relaunch at a recent event in Westminster to complement the higher levels of consumer protection that are now expected by law.

Key changes have been made to the core criteria that those in the scheme must follow in order to display the TrustMark. These include rules that are more specific with regard to standards of workmanship which replace the more vague ‘best endeavours’ stipulation.

In addition, those tradesmen taking part in the scheme will be required to provide proof that they are committed to standards that address ‘areas of consumer detriment’ and other issues specific to the particular trade in which the operator works. This means that tradesmen and firms in the scheme will be vetted on a periodic basic in order to ensure that standards never slip.

Another new standard in the scheme, is the ‘proactive use of complaints data’ by those taking part in the scheme, who will also be required to report data, as well as being subject to a more transparent complaints process.

The aim of the scheme’s relaunch is to put unscrupulous or rogue tradesmen ‘out of business’ by picking out the best businesses for inclusion in the scheme, so that members of the public are able to know where to turn for a variety of home improvements, repairs or maintenance.

Peter Hansford, who works as Chief Construction Adviser for the government said that not only will Trustmark increase consumer protection, but it is also ‘pivotal’ to the government’s desire to improve the reputation of this country’s construction industry.

Happily, a founding member of TrustMark is the National Federation of Roofing Contractors (NFRC), which hopefully means that the more unscrupulous members of industry will be squeezed out and that only dependable roofers will remain.

DPR Roofing Leeds has always been committed to providing high quality roof repairs and other related services, in addition to priding ourselves on honesty. With this in mind, we wholeheartedly embrace the standards set by TrustMark, so if you want roofing services that you can depend upon, ring us now on 0113 335 0043.